Thank You for Being Late (part 2)

November 15, 2018

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Today I’ll discuss two chapters of Thomas Friedman’s Thank You for Being Late that I found especially insightful: Ch. 8 on the implications of new technologies for employment, and Ch. 9 on the problem of global order.

The future of work

Friedman begins his discussion of work with a bold pronouncement: “Let’s get one thing straight: The robots are not destined to take all the jobs. That happens only if we let them–if we don’t accelerate innovation in the labor/education/start-up realms, if we don’t reimagine the whole conveyer belt from primary education to work and lifelong learning.”

I was pleased to find that Friedman’s position is similar to the one I laid out in my critique of Martin Ford’s The Rise of the Robots Ford predicted a future of massive unemployment, with millions of displaced workers relying on government for a minimal income. We could get a taste of that during a transitional period, but I don’t think that’s a very good description of where we are ultimately headed.

Friedman doesn’t deny that smart machines can now perform many tasks currently or formerly performed by humans. But he makes a sharp distinction between automating tasks and automating whole jobs so as to eliminate the human contribution altogether. The upside of automation is increased productivity. Workers aided by new technologies can produce more per hour, reducing the unit cost of what they produce. That can create a larger market for the product, increasing the demand for labor in a given occupation. A car was an expensive luxury item before the assembly line cut costs to create a mass market and a booming industry. Friedman reports that “employment grows significantly faster in occupations that use computers more,” as in banking and paralegal work.

To give an example from my own experience, financial planning software has automated many of the most tedious tasks involved in preparing a retirement plan, such as mathematically projecting future income from savings rates and asset allocation choices. But that hasn’t resulted in a reduced need for financial planners. On the contrary, it has made the services of a planner affordable for more people. Planners can spend less time doing calculations but more time relating to their clients.

Friedman says, “Jobs are not going away, but the needed skills for good jobs are going up.” What are disappearing are well-paid jobs with only modest skill requirements, like twentieth-century manufacturing jobs.

Retooling education

In general, today’s good jobs require more education; yet it does not follow that a college education necessarily qualifies a person for a good job. That’s not because a liberal education is a waste of time, but because it is only a foundation that must be built upon with lifelong job-relevant learning.

Friedman quotes MIT economist David Autor, who stresses the need for more than one kind of learning: “If it’s just technical skill, there’s a reasonable chance it can be automated, and if it’s just being empathetic or flexible, there’s an infinite supply of people, so a job won’t be well paid. It’s the interaction of both that is virtuous.”

Friedman is a strong believer in a broad, basic education that includes “strong fundamentals in writing, reading, coding, and math; creativity, critical thinking, communication, and collaboration; grit, self-motivation, and lifelong learning habits; and entrepreneurship and improvisation….” Even a robotics enthusiast like Martin Ford acknowledges that humans surpass robots in general intelligence, as opposed to specialized task capabilities.

However, recipients of this basic education will also have to cope with rapidly changing workplace requirements. Technology will play a central role here, both in creating the automated systems with which workers interact, and in enhancing learning processes themselves. Friedman wants to “turn AI into IA,” by which he means turning artificial intelligence into intelligent assistance to support lifelong learning. “Intelligent assistance involves leveraging artificial intelligence to enable the government, individual companies, and the nonprofit social sector to develop more sophisticated online and mobile platforms that can empower every worker to engage in lifelong learning on their own time, and to have their learning recognized and rewarded with advancement.” When the time comes to pick up a new skill, you can probably find an app to help you learn it.

Friedman describes AT&T as one company that is demanding more lifelong learning of its employees, but supporting it with measures like tuition reimbursements, online courses developed in collaboration with online providers, and promotions for those who acquire new skills. This represents a new social contract between employer and employee–“You can be a lifelong employee if you are ready to be a lifelong learner.”

Every major economic shift has involved the rise of a new asset class, such as land in the agrarian economy and physical capital in the industrial economy. The rising asset class today is human capital, and that is where society’s investments must be increasingly concentrated.

The threat of global disorder

In the immediate aftermath of the Cold War, after the collapse of the Soviet Union, The U.S. remained the only superpower and the most obvious model for other countries to emulate. Many thinkers expressed the hope that the world could move faster in the direction of American-style democracy and capitalism. But then the interventions in such places as Iraq and Afghanistan failed to produce stable democracies, the Great Recession called into question capitalist progress, and Americans lowered their expectations for world leadership.

What Friedman calls the post-post-Cold War world is characterized by shrinking American power, especially in the Middle East, and new challenges arising from the accelerations in technological change, globalization and environmental degradation.  In large areas of the less developed world, the danger is that states will fail and societies will sink into disorder, dragging the global political order and economy down. Environmental disasters like deforestation in Central America or drought and desertification in sub-Sahara Africa are uprooting people from their traditional relationship to the land. And while some poorer countries are advancing by providing cheap labor to the global economy, the future may belong to those who can provide smarter labor, and that requires greater investments in human capital.

Friedman says that during the Cold War, superpower competition gave America a reason to assist developing countries, in order to keep them in our camp. The mid-twentieth century economic boom also gave us the means to do so. While many Americans are now inclined to turn their back on the rest of the world, Friedman makes a case for renewed global involvement: “While we cannot repair the wide World of Disorder on our own, we also cannot just ignore it. It metastasizes in an interdependent world. If we don’t visit the World of Disorder in the age of accelerations, it will visit us.” The dislocated people in failed states can become refugees or terrorists. The same technologies that can empower people to learn and produce more can empower them to build improvised explosive devices triggered by cell phones, or perhaps a weapon of mass destruction.

In Friedman’s view, the best thing the U.S. could do to “help stabilize the World of Disorder and widen the islands of decency” would be to help fund schools and universities. He would also like to see us help the poorest people make a living in their own villages by assisting them with their environmental problems. He points out that it costs only 100-300 dollars to restore a hectare of degraded land.

In a world of enhanced interdependence, the haves would do well to invest in the development of the have-nots, domestically and globally. If we do not rise together, we will very likely fall together.


Thank You for Being Late

November 13, 2018

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Thomas L. Friedman. Thank You for Being Late: An Optimist’s Guide to Thriving in the Age of Accelerations. New York: Farrar, Straus and Giroux, 2016.

This book is New York Times columnist Thomas Friedman’s latest reflection on social change–technological, global and environmental. The title refers to his experience of having someone show up late for an appointment, and then realizing that the extra few minutes provide a time for reflection in an otherwise busy day.

Friedman’s basic premise is that “the three largest forces on the planet–technology, globalization, and climate change–are all accelerating at once. As a result, so many aspects of our societies, workplaces, and geopolitics are being reshaped and need to be reimagined….In such a time, opting to pause and reflect, rather than panic and withdraw, is a necessity.”

Technological acceleration

In chapters 2 through 4, Friedman pulls together a wealth of examples to provide a fine overview of developments in digital technology. I can’t do justice to all the detail, but here are a few highlights.

Remarkable breakthroughs have affected all five of the basic components of computing:

(1) the integrated circuits that do the computing; (2) the memory units that store and retrieve information; (3) the networking systems that enable communications within and across computers; (4) the software applications that enable different computers to perform myriad tasks individually and collectively; and (5) the sensors—cameras and other miniature devices that can detect movement, language, light, heat, moisture, and sound and transform any of them into digitized data that can be mined for insights.

The result is “one of the greatest leaps forward in history.”

All this computing power is not just on a desktop or a laptop, but in the “cloud”, or what Friedman calls the computing “supernova”. The ability to tap into this universal information-processing capacity is deeply empowering to individuals, groups and organizations. The challenge is to use that power constructively and not destructively, for collective liberation and not just for domination or other selfish purposes. One downside is that technological innovation is occurring faster than “the average rate at which most people can absorb all these changes.” For example, we are not yet accustomed to the kind of lifelong learning that the information age will require.

Friedman also asks why it’s taking so long for technological change to raise economic productivity. In The Rise and Fall of American Growth, Robert Gordon argued that the extraordinary productivity gains of the “special century” from 1870 to 1970 are unlikely to be repeated. Friedman is more optimistic, pointing out that productivity gains from electrification took several decades to materialize. New factories and business processes had to be designed, and a new generation of managers and workers had to emerge. Many technological breakthroughs are far too new–a number of them emerged in 2007–to assess their effects on social institutions. I find it exciting to imagine a new era of rising productivity and wage gains, which might go a long way to alleviate class, race and gender tensions.

Global acceleration

Electronic connectivity is one of the main factors accelerating human interactions across vast distances. The total value of global flows of goods, services, and finance increased from 24 percent to 39 percent of world GDP between 1990 and 2014.

William H. McNeill, the historian noted for The Rise of the West, argues that “the principal factor promoting historically significant social change is contact with strangers possessing new and unfamiliar skills.” People may perceive such contacts as either a threat or an opportunity, but in the long run they provide societies with more solutions to human problems. Friedman believes that “those societies that are most open to flows of trade, information, finance, culture, or education, and those most willing to learn from them and contribute to them, are the ones most likely to thrive in the age of accelerations.” Although Friedman has little to say about the Trump presidency in this book, we know from his columns that he has little use for nationalism or isolationism.

Friedman does recognize that people whose lives are vulnerable to disruption by globalization will need help coping with this new world. “If a society doesn’t build floors under people, many will reach for a wall–no matter how self-defeating that would be.” Nevertheless, his chapter on globalization contains his most optimistic statement:

[I]f there is one overarching reason to be optimistic about the future, and to keep trying to get the best out of digital globalization and cushion the worst, it is surely the fact that this mobile-broadband-supernova is creating so many flows and thus enabling so many more people to lift themselves out of poverty and participate in solving the world’s biggest problems. We are tapping into many more brains, and bringing them into the global neural network to become “makers.” This is surely the most positive—but least discussed or appreciated—trend in the world today, when “globalization” is becoming a dirty word because it is entirely associated in the West with dislocations from trade.

Environmental/demographic acceleration

The human impact on the planet is increasing, as a result of both our dramatic population growth and our intensive use of the Earth’s resources.

Here Friedman is most concerned with global climate change, and he does not explain demographic trends as much as I would like. Human population growth accelerated especially in the twentieth century because of progress in reducing mortality rates, especially for infants and children. Just between 1900 and 2000, world population increased from 1.65 billion to 6 billion. Smaller families and declining birth rates have reduced the rate of growth somewhat, but the world population is now 7.7 billion and expected to add a couple billion more before leveling off.

A team of scientists specializing in Earth systems identified “nine key planetary boundaries we humans must make sure we do not breach.” Unfortunately, we have already breached four of them. We have put more carbon dioxide into the atmosphere than we should, if we want to hold average global temperature rise since the Industrial Revolution to 2 degrees Celsius. In some places, biodiversity is already below 90 percent of preindustrial levels. The portion of the earth’s original forests that remain has fallen below 75%. And we have been poisoning the earth by adding far too much phosphorus, nitrogen and other elements.

Other boundaries that we are currently staying within, but not by much, involve how much we are acidifying oceans, using freshwater, loading the atmosphere with microscopic particles, and introducing other novel entities into nature, like plastics and nuclear wastes.  One area where we are moving in the right direction is in restoring the thickness of the ozone layer that protects us against dangerous radiation.

Technological breakthroughs–especially in clean energy–are helping. But we also need to change our behavior more rapidly, in order to apply known solutions on a large enough scale.


Solving the Productivity Puzzle

February 27, 2018

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McKinsey Global Institute, “Solving the Productivity Puzzle: The Role of Demand and the Promise of Digitization,” 2018. 

This report discusses why the rate of growth in economic productivity has been so low in recent years, and how it might improve in the future.

Productivity: Why it matters

The report makes a fundamental assumption: “Productivity growth is crucial to increase wages and living standards, and helps raise the purchasing power of consumers to grow demand for goods and services.” That’s basic economics, but worth remembering at a time when people in many countries have grown accustomed to minuscule productivity growth.

Production and consumption are, of course, two sides of the same economic coin. The most obvious way for the average worker to receive more goods and services is for the average worker to produce more goods and services per hour of work. People can also get ahead by working more hours, but then they are paying for their economic gains with reduced free time.

The benefits of high productivity may not be distributed evenly, but that’s another issue. Workers may not receive their fair share of the benefits when productivity is rising, but they are even less likely to get ahead when productivity is not rising. Then the competition for benefits is more of a zero-sum game, and the haves will be especially resistant to redistributing benefits to the have-nots. The widespread assumption that anyone’s gain must be someone else’s loss is a big reason why our politics have become so ugly. (That last point is mine, not the report’s.)

Sagging productivity

The report is based on data from seven countries: France, Germany, Italy, Spain, Sweden, the United Kingdom, and the United States. Productivity is defined simply as Gross Domestic Product per hour worked.

The data show these trends for recent decades:

  • Productivity growth was strong during the postwar economic boom
  • In general, productivity growth has been much slower since the 1970s
  • A brief productivity boom occurred from about 1995-2005, especially in the United States, associated with applications of information and communications technology (ICT)
  • Productivity has stagnated since then, with near zero annual growth in both Europe and the U.S.

The report identifies three main reasons for low productivity growth, describing them as waves passing over the economy one by one.

First, the rate of innovation associated with ICT slowed after 2005. For example, big retailers like Walmart had used the new technologies to make their supply chains more efficient, but the biggest changes had already occurred by then.

Second, the financial crisis of 2007-08 ushered in a period of “weak demand and uncertainty.” Businesses were reluctant to make costly changes in production without confidence that the market could absorb the additional goods or services produced. Companies held back on new investments and held the line on wages. The economy recovered from the recession, but it was a “job-rich” and “productivity-poor” recovery. As long as there were people wanting to return to work, “companies met slowly rising demand by filling excess capacity and adding hours,” not by raising productivity and wages. Hopefully, the economy can now move beyond recovery into a new period of productivity growth and wage gains. The danger is that the economy becomes stuck in a vicious cycle, in which workers earn too little to raise demand, and businesses fail to invest in higher productivity because they can meet existing demand with low-cost labor.

Third, a revolution in digital technology is underway, but “the impact of digital is not yet evident in the productivity numbers.” Many sectors of the economy, such as education, health care and construction, are only beginning to digitize their operations. Transition costs can be high, including not only the costs of equipment and training, but the disruptive impact on existing operations. A retailer that adds an online store may suffer offsetting declines in business at its brick-and-mortar stores.

Prospects for digital-based productivity growth

As of now, the economy is in a paradoxical position: “…In an era of digitization, with technologies ranging from online marketplaces to machine learning, the disconnect between disappearing productivity growth and rapid technological change could not be more pronounced.” How long can it be before technological know-how actually translates into productivity gains and higher wage potential for the average worker?

The authors of this report see “the potential for at least 2 percent [productivity] growth a year over the next ten years, with 60 percent coming from digital opportunities.” But they also see some potential problems that need to be addressed if that potential is to be realized.

One of their concerns is the market power that digital technologies may bestow on a few hugely successful companies:

Various digital technologies are characterized by large network effects, large fixed costs, and close to zero marginal costs. This leads to a winner-take-most dynamic in industries reliant on such technologies, and may result in a rise in market power that can skew supply chains and lower incentives to raise productivity.

To put it more simply, once a company has made a large initial investment in new technologies, it may be able to turn out products so cheaply and maintain such a locked-in customer base, that it may no longer have to raise productivity to dominate a market. It might just become fat and lazy. I doubt if this phenomenon is unique to the digital age. It may be part of the dynamics of capitalism, helping to explain why productivity-based economic change comes in cycles of growth, maturation and stagnation.

Demand-side constraints on productivity

Another big concern is that weak economic demand may continue to exert a drag on investment and productivity growth. Some of the weak demand may be just cyclical, a normal after-effect of recession. But the authors of this report join other economists in worrying that some of it may be structural–that is, built into today’s economy. They express concern that “declining labor share of income and rising inequality are eroding median wage growth, and the rapidly rising costs of housing and education exert a dampening effect on consumer purchasing power.”

How digital technologies affect jobs also has implications for the demand side. In theory, the benefits of higher productivity could appear in the form of higher wages and shorter work weeks, as they did in the postwar era. If, on the other hand, a large segment of the labor force is simply replaced by smart machines, their loss of purchasing power could reduce economic demand and nip economic growth in the bud. “Unless displaced labor can find new highly productive and high-wage occupations, workers may end up in low-wage jobs that create a drag on productivity growth.”

This line of reasoning leads the authors to recommend public policies that focus on the demand side. That is in contrast to conservative policies that focus on helping the supply side (businesses and their investors) with tax cuts and looser regulations. The implicit assumption (perhaps rarely stated since it seems so counter-factual) is that the poor capitalists don’t have enough capital to raise productivity and grow the economy. If, however, the problem is more on the demand side, then the economy may be helped by government spending to supplement the purchasing power of low-income consumers, invest in public works like infrastructure repairs, make education and health insurance more affordable, and support worker retraining for new jobs.

The report also recommends that companies “rethink their employee contract in order to develop a strategy, potentially together with labor organizations, where people and machines can work side by side and workers and companies can prosper together.” If that sounds like pie in the sky in this era of anti-labor capitalism, we should remember that it is a pretty good description of the business-labor understanding that existed during the last great era of productivity growth. More of us knew then what many of us seem to have forgotten recently, that the economic engine runs best when its benefits are widely shared. In the 1950s, the “widely shared” part mainly applied to white men. Now we must learn to be even more inclusive.

Overall, the report is an optimistic, yet not unrealistic vision: “A dual focus on demand and digitization could unleash a powerful new trend of rising productivity growth that drives prosperity across advanced economies for years to come.”

The New Class War

May 30, 2017

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Michael Lind, “The New Class War.” American Affairs, May 20, 2017.

Having just read Martin Ford’s The Rise of the Robots, with its very pessimistic outlook for American workers, I found Lind’s perspective to be an intriguing alternative. His article comes from what is for me an unlikely source. American Affairs is a new journal devoted to rethinking conservatism in the light of the Trump ascendancy. The way things are going, we may need another journal to make sense of a Trump descendancy. But let’s assume that at least some of what Trump represents may survive his mess of a presidency–in particular, his nationalistic concern about saving American jobs in an era of global competition. How will that impact the prevailing political ideologies?

Social class in the Cold War era

Unlike many mainstream conservatives, Lind is willing to acknowledge the reality of social class. Following scholars like James Burnham and John Kenneth Galbraith, Lind describes a “managerial elite” consisting of “private and public bureaucrats who run large national and global corporations and exercise disproportionate influence in politics and society.” This is a “mostly hereditary” class, since it draws its membership primarily from the children of the previous generation of the same elite. The class system has a semblance of meritocracy, since educational credentials are an important means of success, but access to the “right” education is itself very unevenly distributed.

As Galbraith argued, “countervailing power” can keep an elite from entirely having its way. This was especially true in the “golden age of capitalism from the 1940s to the 1970s, combining high growth with a more equal distribution of its rewards than has ever existed before or since.” In Lind’s view, the desire for national unity in the face of foreign threats was a major motivation for reaching a reasonable “settlement” of management and labor differences. Workers won the right to organize, more favorable wages and working conditions, and a stronger social safety net. The bargaining power of labor was strengthened by factors that kept the labor market tight, such as the immigration restrictions that had been passed in the 1920s, and the withdrawal of many women from the labor force at the end of World War II.

Multinational oligarchy and popular discontent

All of this changed after the breakup of the Soviet Union and the end of the Cold War. A new pattern of global production and corporate organization destroyed the existing accommodations between business and labor.

Through the empowerment of multinational corporations and the creation of transnational supply chains, managerial elites disempowered national labor and national governments and transferred political power from national legislatures to executive agencies, transnational bureaucracies, and treaty organizations. Freed from older constraints, the managerial minorities of Western nations have predictably run amok, using their near-monopoly of power and influence in all sectors–private, public, and nonprofit–to enact policies that advantage their members to the detriment of their fellow citizens.

Developed countries had long been accustomed to concentrations of economic power within domestic industries. Now those concentrations became more international, so that in many industries, a handful of giant companies controlled over half of the global market. While profits and managerial compensation soared, productivity slowed and wages stagnated. Lind believes that this was because transnational companies had other ways to pursue profits besides technology-driven productivity growth. It was easier to move factories from high-wage areas to lower-wage areas, or to take advantage of favorable tax policies. Apple not only made its iPhones in China, but channeled profits through Irish shell companies to shield billions from taxation. Transnational companies also worked to harmonize national laws in ways that favored capital, especially free trade agreements, while resisting efforts to set international standards for wages and working conditions or environmental protection.

Corporations that had to operate domestically were not as free to search the world for the cheapest labor or lowest taxes. But they did benefit from looser immigration policies that kept labor supply up and wages down in some markets. Marx had already argued in the nineteenth century that ethnic conflict divided labor and strengthened capital: “The ordinary English worker hates the Irish worker as a competitor who lowers his standard of life….His attitude towards him is much the same as that of the “poor whites” to the Negroes in the former slave states of the U.S.A….This antagonism is the secret by which the capitalist class maintains its power.”

As the income gap between the managerial class and the working class has widened, popular discontent has increased. But Lind does not think that populist movements alone will bring about very much change. Historically, oligarchies have usually been able to survive populist challenges. The populists have usually had to give up or sell out. In some places, such as the Deep South and much of Latin America, this pattern has repeated itself for a long time:

Most of the time, coteries within a nepotistic elite run things for the benefit of their class. Now and then, a charismatic populist arises, only to fail, sell out to the establishment, or establish a personal or dynastic political-economic racket. Formal democracy may survive, but its spirit has fled. No matter who wins, the insiders or outsiders, the majority will lose.

It is sobering to think that if we keep on as we are going, the country could deteriorate into a kind of banana republic with chronic and perhaps violent unrest and political repression.

Managerial elites are bound to dominate the economy and society of every modern nation. But if they are not checked, they will overreach and produce a populist backlash in proportion to their excess. By a misguided policy of suppressing wages and thus throttling mass consumption, unchecked managerial elites may inadvertently cripple the technology-driven productivity growth responsible for their rise….

This could even result in a more feudal type of society, in which the rich live off the “rents” from their accumulated wealth rather than creating new wealth by investing in higher productivity.

The multipolar challenge

So what would counteract the drift toward global oligarchy? Lind believes that peace among the international powers has been a necessary condition for managerial globalism. This has been the case “only in the decades immediately following the Cold War, when the United States was the ‘sole superpower’ and no credible ‘peer competitor’ had yet emerged.” But now, the rise of China and other powerful players may be a game-changer. Americans may have to rethink the idea that international boundaries no longer matter, and that the global economy benefits everybody in some kind of classless meritocracy. We must now ask tough questions about whether the cumulative effects of transnational capitalism on the United States are really in our national interest.

Lind sees the world becoming not borderless but multipolar, divided into several “great-power blocs,” most likely China, India, the US and Europe. Within each bloc, countries may trade very freely, but each bloc will need to be careful about giving up too much of its industrial capacity. On that may depend its ability not only to create new jobs and income, but to wage war. Strength, unity and internal harmony could become more prominent national values, as they were during the Cold War.

The elites may be too powerful to have much to fear from populism, but their division into competing power blocs may force them to fear one another. Policies that promote the wellbeing of business and labor as members of the same national team could have broad political appeal.

Unsatisfactory alternatives

Lind accepts part of Donald Trump’s critique of the United States, that we have let other countries produce too much of what we could have produced at home, creating unnecessary hardships for American workers. Our chronic trade deficit with countries like China and Germany is indeed a weakness, and their “parasitic export-oriented strategy” of development is better for them than it is for their debtors. Unlike Trump, however, he rejects the most conservative response, which he calls “radical renationalization” or “radical de-globalization.” He sees it as neither feasible nor desirable to retreat from the world by restricting the entry of foreign goods and forcing consumers to buy only what is produced at home. That would sacrifice the benefits of “supra-national economies of scale,” the efficiencies to be achieved by producing things for the largest possible market.

At the other extreme, Lind also rejects the idea that the ill effects of oligarchic globalization can be corrected by countervailing power exerted by global government, global labor unions, or other transnational institutions. He just doesn’t think that a multipolar world will produce the necessary degree of international cooperation. I thought that Lind was a little too dismissive there, since global agreements like the Paris Climate Accord may be needed, at least to address global emergencies.

A third unsatisfactory alternative is “neoliberalism plus”:

Neoliberalism plus, also called “inclusive capitalism,” is the preferred response of the transatlantic managerial class to the populist revolts in Europe and America. Essentially, neoliberalism plus is Reagan-Thatcher-Clinton-Blair neoliberalism with more subsidies to the “losers” of globalization. The disempowerment of non-elite citizens by the oligarchic capture of politics and the destruction of unions would not be altered. But the masses would be bribed into acquiescence by means of higher wage subsidies, like the Earned Income Tax Credit (EITC) in the United States, or perhaps a universal basic income providing every citizen a poverty wage.

That last measure is exactly what Martin Ford recommends in order to maintain the workers’ purchasing power as the robots take more and more of their jobs. Lind believes that such strategies will fail. As long as companies can rely on cheap labor at home or abroad, they do not need to invest much in new technologies. The full potential of those technologies cannot be realized, and the economy cannot generate the economic growth needed to pay for any new “bribes” for the masses.

I would only add that if “neoliberalism plus” is an inadequate solution, then “neoliberalism minus” is even worse. That may be a good term for the Congressional Republican agenda of more freedom and lower taxes for the elite, but benefit cuts for the struggling working class. That the President goes along with that strategy while claiming to champion the workers puts his presidency on very thin ice.

A “new developmentalism”

What Lind would like to see is a different strategy for national progress that he calls a “new developmentalism.” He describes it only in very general terms in this article. It would require new checks on the freedom of managerial elites, as well as a new “settlement” between business and labor for the sake of economic cooperation and national unity.

Lind wants great powers to compete in the global arena, but do it differently. I would describe what he wants as a “race to the top” instead of a “race to the bottom.” Public policy would discourage corporations engaged in international trade from seeking profits through lower wages and tax avoidance. For companies that operate domestically, it would encourage “tight labor markets for domestic service workers, achieved by immigration restriction, work-sharing, shorter workweeks, or other means.” High wages could boost productivity in two ways, by supporting the mass market for large-scale industries and encouraging labor-saving technologies, which themselves could be dynamic new industries. “If high wages lead to the replacement of fast-food workers by kiosks, the manufacture of the kiosks could become a new, capital-intensive, high-technology industry.”

Keeping labor markets tight and wages up, while at the same time investing in labor-saving technologies, sounds like a contradiction, and it requires a difficult balancing act. The key is productivity–using new technology not just to unemploy labor but to employ it more productively, so as to justify higher pay. That relates to what I wrote previously about favoring human-machine collaboration over the human replacement expected by Martin Ford. Replacement alone could destroy the working class and send the economy into a downward spiral.

The heart of Lind’s argument is perhaps best captured by this statement:

Great-power competition, even in the form of limited cold wars, is likely to reward nations whose economic model is based on developing productive technology and raising the incomes of domestic worker-consumers….In cold wars and trade wars, even if no blood is shed by the contenders, countries and blocs with empowered and patriotic workers are likely to do better than rival nations crippled by immiserated workforces and selfish, nepotistic, oligarchic elites.

The future may depend on how many of our leaders can figure this out.

Rise of the Robots (part 3)

May 24, 2017

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Because Ford’s book is focused on the loss of human jobs to robots, he has next to nothing to say about job creation. If, however, a higher level of intelligence enables human beings to do things that machines cannot, as Ford himself admits, maybe we can do more of those things as we turn over the narrower thinking tasks to the machines.

The personalized service frontier

If there is any new frontier in job creation that can escape the rise of the robots, I think it would be in the realm of personalized services, the least routine and predictable things we do. In fact, when a service professional is helping a client, the problem of predictability is compounded.  If you’re a legal professional, artificial intelligence systems that process information about laws, cases and legal documents will be a great help. But lawyers still have to apply the law to the unique circumstances of the client’s case, and that is a more creative task.

Similarly, thousands of students can listen to the same lecture online, but they need a creative teacher to engage with their particular thought processes as they struggle to reconcile new ideas with what they already think. That’s why many educators are talking about “flipping the classroom”–letting students gather more information online while changing the classroom from a lecture hall into a setting for more creative collaboration. If all that students know how to do is take in lectures and cough up the material for the test, they will be at risk of being replaced by a machine. We can give in to the machines, or accept the invitation to take education to a new level that requires smaller classes and more teachers.

In so many areas, people need more personalized services than they are getting. In addition to teachers and financial planners, they need mental health services, legal services, job training, drug treatment programs, child care, and of course affordable health care. The question is whether these services will remain scarce and expensive, or whether we can expand the market for them in the information economy.

Making services more economical

We can be fairly sure that many menial service jobs will eventually be more economically performed by robots than by humans. The days of supermarket checkout clerks are numbered. The problem for aspiring professors, counselors, financial planners, and so forth is a little different. It is not so much that robots will replace them, but that too few people will be able to afford their services, or that they themselves will not be able to afford the price of admission to their desired profession.

I can think of several ways that the information revolution could help. As automation lowers the cost of producing goods and routine services, people can spend a larger portion of their income on personalized services. And information technology should also save labor in the personalized services themselves, bringing costs down there as well. A lawyer assisted by artificial intelligence shouldn’t have to spend as long preparing a case. I know that as a financial planner assisted by sophisticated software, I was able to prepare a financial plan in a very reasonable amount of time and at a very modest cost. My plans always had a human element, with personalized commentary as well as machine-generated tables and charts, but the human-machine collaboration made the service more affordable for my clients.

The technology was also very affordable for me. I did have to rely on a financial software company that no doubt made more money than I did. Ford emphasizes the centralization of information capital, a situation in which a few companies controlling software and Big Data can dominate markets while employing very few workers. But there is another side to that. Information can be duplicated at a very low marginal cost. Software development may be costly, but as the cost is spread over more and more copies, the unit cost keeps shrinking. An aspiring financial planner or other service provider can subscribe to software support for a very modest annual fee. Such easy access to information capital should make it easier to create personalized service jobs.

A big price of admission to many service professions is the cost of education. Education is such a public good that its cost should be widely spread throughout society. Making students go heavily into debt in order to learn what they need in order to be contributing members of society is not a very sensible policy. Ford agrees, and he hopes that new technologies can reduce the cost of instruction. He seems less interested in expanding higher education, since he expects people at all levels of education to have trouble finding jobs. I am more interested in such expansion, because I believe that the jobs we can create will usually require more education than the jobs we destroy.

The role of the public sector

If we agree that education is a public good whose cost should be widely spread throughout society, that suggests a major role for the public sphere in making it more accessible and affordable. The same logic could be extended to other services. Services that contribute to the general health, education and welfare of the population constitute public goods that are worthy of some public funding. Not only do such services create jobs in themselves, but they can help people build their human capital and meet the demands of the advanced economy, keeping them one step ahead of the robots.

Ford isn’t very supportive of this kind of public funding. Here’s what he has to say about elder-care:

The main problem with elder-care robots as they exist today is that they really don’t do a whole lot….The realization of an affordable, multitasking elder-care robot that can autonomously assist people who are almost completely dependent on others probably remains far in the future….It might seem reasonable to expect that the looming shortage of nursing home workers and home health aids will, to a significant extent, offset any technology-driven job losses that occur in other sectors of the economy….[But] by the time the majority of older people reach the point where they need personal, daily assistance, relatively few are likely to have the private means to hire home health aids, even if the wages for these jobs continue to be very low. As a result, these will probably be quasi-government jobs funded by programs like Medicare or Medicaid and will therefore be viewed as more of a problem than a solution.

So here we have a valuable service that isn’t being provided either by robots or enough human workers, and yet Ford rejects the expenditure of more public money to fund it. Once again, that reveals his narrow focus on his recommended basic income guarantee to support consumption. In effect, he would rather have government pay people not to work than to work. We can find more work for robots, but not create more jobs for humans.

Public funding requires some form of taxation. Conservatives often oppose higher taxes, especially on the wealthy, on the grounds that they will interfere with investments by the “job creators” in economic growth. If capital should become as self-serving as Ford expects, with businesses increasing profits by destroying jobs rather than creating them, that argument should become less convincing. One wonders how high unemployment will have to go before people turn to the public sector for job creation, as they did in the 1930s.

A broader moral argument

Ford is concerned about growing inequality, and he does make the argument that as taxpayers who have supported basic technological research, people have a legitimate claim on technology’s benefits. I agree, but I would also ground popular rights in a more basic principle, the dignity of human labor. Let the machines do the work they can do better than people can. But respect people as more than just purchasers of what the machines provide. Help people be as creative as they can be as producers–paid and unpaid–as well as consumers.